Delivery Information

Shipping costs are created for:

- Virtradors products

- Sellers products


GENERAL

Shipping is free for most of the products. If applicable, shipping costs are available at checkout.


SHIPPING COST ESTIMATION FOR ALL PRODUCTS (IF NOT FREE)

1. Place item in shopping cart

2. Click on view cart

3. Choose estimate Shipping


If shipping costs are not available for your Country, that doesn´t mean that item is restricted for your country. Please contact us or seller for shipping cost estimation for your Country.


DELIVERY TIME

Before you place an order, please take in mind that:

Delivery Time = Processing Time (1-10 business days for products from China) + Shipping Time

In most cases processing time will be 24 hours

For products which are shipped from warehouses in China, below is estimated shipping time:


Shipping MethodEstimated Shipping Time
Airmail 10-30 business days
China Registered Airmail15 – 40 business days
HONGKONG Registered Airmail7 – 30 business days
Singapore Registered Airmail10-30 business days
EMS8-15 business days
DHL3- 7 business days


Note: Delivery time will vary in different seasons. North America and Western Europe generally takes quick time to delivery. 


Estimated shipping time from warehouses from other Countries (Europe or America) is usually shorter. 


For products shipped from China due to the oversea, shipping takes more time on custom clearance, it will take more time than domestic shipping. We appreciate your patience while you choose free shipping by airmail.


For products sold from sellers on Virtrador, find delivery information in seller Company Page or sellers Product description Page.


TRACKING NUMBER

1. All items sold from Virtrador (not  from sellers on Virtrador) will be default shipped with tracking number if item value is 25 EUR or more. 

When order is completed, we will send you tracking number information by email. If you did not receive tracking number in 10-th day after payment, please contact our customer service. 


2. Items sold from sellers on Virtrador have his own Shipping methods and costs. Delivery and shipping details for sellers products should be described in sellers Company profile or in product description Page. If needed, please contact seller directly


VIRTRADOR DELIVERY GUARANTEE

Virtrador guarantee that you will recive ordered and payed products to your country on your custom. If you don´t recive product within 60 working days after payment we will refund you in full or resend new one, and if you recive product after this period you can behalf product.

NOTE: Problems in case of wrong added shipping adress, problems with custom in your country is on your responsibility. If product can be tracked, than check with your post office first.